This privacy policy (the " Privacy Policy") applies to your use of the website of Purple Pay hosted at Purple Pay.in, the Services (as defined under the Purple Pay "Terms of Use") and Purple Pay applications on mobile platforms (Android) (collectively ("Purple Pay" or "WEBSITE")), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on Purple Pay. The terms " we", " our" and " us" refer to Purple Pay and the terms " you", " your" and " User" refer to you, as a user of Purple Pay. The term " Personal Information" means the information you provide to us that personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data tied to such information. Our practices and procedures concerning the collection and use of Personal Information have been set out below to ensure safe usage of the Website for you.
We collect and generate various data points about you. Data by which you are identified is termed as “Personal Data”. Personal Data does not mean information that is freely available or accessible in the public domain. Your Privacy is of utmost importance to us and the protection of your Personal Data is a key commitment for us. We are governed by the provisions of applicable law in India including the Information Technology Act 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 to maintain the privacy of your Personal Data.
We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect: Information You Give Us: We receive and store any information you provide in relation to Purple Pay Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Purple Pay Services. Automatic Information: We automatically collect and store certain types of information about your use of Purple Pay Services, including information about your interaction with content and services available through Purple Pay Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Purple Pay Services and other content served by or on behalf of Purple Pay on other websites. Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
In sign up procedure, You are required to provide basic mandatory information like Your name, , , and mobile number, . details We never request more information than is reasonably necessary to provide requested services. We assume all the information provided by You is true, accurate, current, non-misleading, consistent, and relevant. Once the registration process is completed, the said mobile number and password can be used to access Your account every time You visit Our Website.
Personal Information means and includes all information that can
be linked to a specific individual or to identify any individual,
such as: Your full name, address, e-mail address, mobile number,
date of birth and bank or payment card details, and any proof of
Your identity and/or address that we may request.
We may automatically track certain information about you based on
your behaviour on our App. We use this information to do internal
research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information
is compiled and analysed on an aggregated basis. We and our
Service Providers use data collection tools such as
cookies/similar,etc on certain pages of the app to help analyse
our app page flow, measure promotional effectiveness, and promote
trust and safety. We offer certain features that are only
available through the use of a "cookie". Cookies can also help us
provide information that is targeted to your interests. Most
cookies are session cookies, You are always free to decline our
cookies if your device permits, although in that case you may not
be able to use certain features on the app and you may be required
to re-enter your password more frequently during a session.
We are using a contact list because through this user does not need to type the details manually. It will also increase the user performance. It will also increase the Application performance. Users can easily handle the application through this.
Purple Pay aspires to deliver a safe, efficient, smooth and
customized experience. We aspire to provide services and features
that most likely meet your needs and to customize our
Website/Application to make your experience safer and easier.
Purple Pay may collect, use, store and transfer your Personal
Information including Sensitive Personal Information and
Non-personal information for the following purposes-
To the extent we use your personal information to market to you,
we will provide you the ability to opt out of such uses. We
identify and use your IP address to help diagnose problems with
our server, and to administer our app. Your IP address is also
used to help identify you and to gather broad demographic
information. We will occasionally ask you to complete optional
online surveys. These surveys may ask you for contact information
and demographic information (like zip code, age, or income level).
We use this data to tailor your experience at our app, providing
you with content that we think you might be interested in and
displayingthe content according to your preferences.
We take various steps and measures to protect the security of your
Personal Data from misuse, loss, unauthorised access, modification
or disclosure. We use the latest secure server layers encryption
and access control on our systems. Our safety and security
processes are audited by a third-party cyber security audit agency
from time to time.
We have provided multiple levels of security to safeguard your app
withthe Login/Logout option and AppLock feature that can be
enabled by you. We also ensure the device binding so that the same
login cannot be used on different devices without any additional
authentication/OTP. Please do not share your Purple Pay login,
password and OTP details with anybody.
We use your personal information to operate, provide, develop, and
improve the products and services that we offer our customers.
These purposes include:
Information about our customers is an important part of our
business and we are not in the business of selling our customers’
personal information to others. We share customers’ personal
information only as described below and with Purple Pay .com, Inc.
and subsidiaries that Purple Pay .com, Inc. controls that either
are subject to this Privacy Notice or follow practices at least as
protective as those described in this Privacy Notice.
Transactions involving Third Parties: We make available to you
services, products, applications, or skills provided by third
parties for use on or through Purple Pay Services. For example,
the products you order through our marketplace are from third
parties, you can download applications from third-party
application providers from our App Store, and enable third-party
skills through our Alexa services. We also offer services or sell
product lines jointly with third-party businesses, such as sellers
on the marketplace, restaurants registered on Purple Pay ,and
merchants providing mobile recharges and bill-payment assistance.
You can tell when a third party is involved in your transactions,
and we share customers’ personal information related to those
transactions with that third party.
Third-Party Service Providers: We employ other companies and
individuals to perform functions on our behalf. Examples include
fulfilling orders for products or services, delivering packages,
sending postal mail and e-mail, removing repetitive information
from customer lists, analyzing data, providing marketing
assistance, providing search results and links (including paid
listings and links), processing payments, transmitting content,
scoring, assessing and managing credit risk, and providing
customer service. These third-party service providers have access
to personal information needed to perform their functions, but may
not use it for other purposes. Further, they must process the
personal information in accordance with applicable law.
Business Transfers: As we continue to develop our business, we
might sell or buy other businesses or services. In such
transactions, customer information generally is one of the
transferred business assets but remains subject to the promises
made in any pre-existing Privacy Notice (unless, of course, the
customer consents otherwise). Also, in the unlikely event that
Purplepay.in, Inc. or Purple Pay Seller Services Private Limited
or any of its affiliates, or substantially all of their assets are
acquired, customer information will of course be one of the
transferred assets.
Protection of Purple Pay and Others: We release account and other
personal information when we believe release is appropriate to
comply with the law; enforce or apply our Conditions of Use and
other agreements; or protect the rights, property, or safety of
Purple Pay , our users, or others. This includes exchanging
information with other companies and organizations for fraud
protection and credit risk reduction.
Other than as set out above, you will receive notice when personal
information about you might be shared with third parties, and you
will have an opportunity to choose not to share the information
We design our systems with your security and privacy in mind.
Third-Party Advertisers and Links to Other Websites: Purple Pay Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Purple Pay, including interest-based ads, please read our Interest-Based Ads policy. To adjust your advertising preferences, please go to the Advertising Preferences page. Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant Purple Pay ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt out of interest-based advertising by going to the Advertising Preferences page.
If you have any questions as to how we collect and use your
personal information, please contact our Grievance Officer. Many
of our Purple Pay Services also include settings that provide you
with options as to how your information is being used
Purple Pay requires that the visitor must be at least 18 years old to have our permission to use this site. If you are below 18 years of age, you are strictly prohibited from registering on our Website/Apps or doing any act which leads us to believe that you are 18 years of age or above. If you are the parent or guardian of a child under 18 years of age you provide your consent to your child’s registration with our Website/Apps and if you believe that they have disclosed personally identifiable information to us, please contact us at support@Purple Pay.in so that we may take immediate steps to delete the child's information.
f you choose to use Purple Pay Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at Purple Pay, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Cookies are text files containing small amounts of information, which your computer or mobile device downloads when you visit a website. When you return to websites — or visit other websites that use the same cookies — they recognise these cookies and therefore your browsing device. Cookies do lots of different jobs, like helping us understand how this website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
If cookies are disabled on your computer, tablet or mobile your experience on the website may be limited. For example, you may not be able to browse freely or use specific functions or features.
To disable or enable cookies you will need to change some settings on your Internet browser. We have provided step-by-step guides for the major desktop browsers below. For information on how to manage cookies on your tablet or mobile please consult your documentation or online help files. Google Chrome:In the settings menu, select 'show advanced settings' at the bottom of the page.Select the 'content settings' button in the privacy section.In the page that appears tells you can manage and/or clear stored cookies. Firefox:In the menu, select 'options'.Select the privacy tab in the options box.From the dropdown choose, 'use custom settings for history'. This will present the options for cookies and you can choose to enable or disable cookies. Internet Explorer 6+:In the tools menu, select 'Internet options'. Click the privacy tab.You will see a privacy settings slider which has six settings that allow you to control the number of cookies that will be placed: Block All Cookies, High, Medium High, Medium (default level), Low, and Accept All Cookies. Safari:In the settings menu, select the 'preferences' option. Open the privacy tab.Select the option you want from the 'block cookies' section Any other browser:For information on how to manage cookies via other desktop browsers please consult your documentation or online help files.
Please read the following terms and conditions carefully before registering, browsing, downloading or using the site. By using the site or by using our services, you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications that we implement from time to time. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may refrain from using the site and immediately terminate your use of the services. The Terms and Conditions (as may be amended from time to time) is a legal contract and an agreement between you, an individual customer, member, user, or beneficiary of this service of at least 18 years of age ("You"), and Purple Pay (together with its subsidiaries and other affiliates, "us", "we", " Purple Pay "), regarding Your use of our prepaid mobile/DTH recharge services (known as "Service") to purchase prepaid mobile/DTH recharge (known as "Recharge") and related Services on our website Purple Pay (known as the "Site"). Purple Pay .in reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice which shall be your responsibility to visit from time to time in order to stay abreast of any changes that the "Site" may introduce. The services hereunder are offered by Purple Pay , located at:
In no event will Purple Pay or its contractors, agents, licensors, partners, or suppliers be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to (i) this agreement, (ii) the services, the site or any reference site, or (iii) your use or inability to use the services, the site (including any and all materials) or any reference sites, even if Purple Pay or a Purple Pay authorized representative has been advised of the possibility of such damages. In no event will Purple Pay or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers' total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to (i) this agreement, (ii) the services, (iii) your use or inability to use the services or the site (including any and all materials) or any reference sites, or (iv) any other interactions with Purple Pay, however caused and whether arising in contract, tort including negligence, warranty or otherwise, exceed the amount paid by you, if any, for using the portion of the services or the site giving rise to the cause of action or one thousand rupees (rs.1000), whichever is less. You acknowledge and agree that Purple Pay has offered its products and services, set its prices, and entered into this agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and Purple Pay, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and Purple Pay. Purple Pay would not be able to provide the services to you on an economically reasonable basis without these limitations. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions may not apply to you. In such cases, Purple Pay 's liability will be limited to the fullest extent permitted by applicable law. This paragraph shall survive the termination of this agreement.
To the fullest extent permissible pursuant to applicable law, Purple Pay and its third-party partners, licensors, and suppliers disclaim all warranties, statutory, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by you from Purple Pay or through the services or the site will create any warranty not expressly stated herein. You expressly acknowledge that as used in this section, the term " Purple Pay " includes Purple Pay 's officers, directors, employees, shareholders, agents, licensors, subcontractors and affiliated companies.youackknowledge that Purple Pay is a reseller and is not liable for any 3rd party (telcos & suppliers) obligations due to rates, quality, and all other instances, whether to any such telco's subscribers or otherwise. You expressly agree that use of the services and the site is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the site or on the Internet generally. We do not warrant that the service will be uninterrupted or error-free or that defects in the site will be corrected. The services and the site and any data, information, third-party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an "as is" and "as available," "with all faults" basis and without warranties or representations of any kind either express or implied. Purple Pay, and its third-party suppliers, licensors, and partners do not warrant that the data, Purple Pay software, functions, or any other information offered on or through the services, the site or any reference sites will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected. Purple Pay and its third-party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise. you understand and agree that you use, access, download, or otherwise obtain information, materials, or data through the services, the site or any reference sites at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and device) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement. This paragraph shall survive termination of this agreement. In no event will Purple Pay be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the site.
The services and the site are owned and operated by Purple Pay and/or third-party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the services and the site provided by Purple Pay (the "materials") are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and Purple Pay, all materials, trademarks, service marks, and trade names contained on the site are the property of Purple Pay and/or third-party licensors or suppliers. You agree not to remove, obscure, or alter Purple Pay or any third party's copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the services. Except as expressly authorized by Purple Pay, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the materials. Purple Pay reserves all rights not expressly granted in this agreement. If you have comments regarding the services and the site or ideas on how to improve it, please contact us at info@Purple Pay.in or send us a message on the contact us page. Please note that by doing so, you hereby irrevocably assign to Purple Pay, and shall assign to Purple Pay, all rights, titles and interests in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
Purple Pay may elect to resolve any dispute, controversy or claim arising out of or relating to this agreement or service provided in connection with this agreement by binding arbitration in accordance with the provisions of the indian arbitration & conciliation act, 1996. Any such dispute, controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in pindwara, india and judgment on the arbitration award may be entered in any court having jurisdiction thereof. All administrative fees and expenses of an arbitration will be divided equally between you and us. In all arbitrations, each party will bear the expense of its own lawyers and preparation. The language of arbitration shall be english.